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The software you choose to manage your service
business must be flexible enough to provide a superior level of customer
service while maintaining profitability. In simple terms, your business
needs financial and operations management tools to maximize your revenue,
minimize your costs, and control your resources.
If you are involved in an industry such as
contracting, job cost management, maintenance, equipment servicing, office
automation, telecommunications or other service industry, your business can
be one of many to benefit from deploying a Service Manager solution.
Together with Sage Accpac ERP financial accounting software,
Service Manager™
provides a complete integrated solution.
Consider the benefits you will enjoy with Service
Manager:
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The ability to control your entire business from a single point within an
integrated accounting solution.
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Labor scheduling, stock availability, job profitability, RMAs, site
equipment records, and most importantly the ability to manage your
relationships with your customers.
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Service Level Agreements, Warranty and Meter Agreements to monitor and
support your customers.
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Fault analysis tools to provide a quick and easy method to diagnose symptoms
and ascertain appropriate solutions each time a fault is reported or a
question is asked.
Better management, better control, better
information ... Better profitability and service!
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